FAQ & Support

Sales & Shipping:

Payment Forms

Ollin Editions is happy to receive checks, Zelle, ACH payments, Apple Pay, Afterpay Clearpay, Google Pay and Affirm. All credit card payments will have an additional 2.9% fee on top of the total amount. Please email patricia@ollineditions for your customized payment link.

Quantity Restrictions

In order for us to give more art lovers the opportunity to collect art, we will restrict the quantity that can be purchased by a single customer/household/family/group/organization to one print total.

Non-resale Agreements

Some of our prints will require a 2 year non- resale agreement for purchase. If a non-resale agreement is required, it will be noted below the print’s details.

We retain the right to refuse a sale while in process.

Shipping

We offer Fed-Ex Next Day, 2nd Day and Express Saver. Once you provide your shipping address we can price out each fare. Shipping to Asia, UK and the EU is through DHL International. We will ship with a commercial air-bill, no exceptions. The customer is responsible for paying all custom charges and VAT charges.

If you live in the Los Angeles area, you can pick-up your print at our Altadena office. For prints that can be purchased through our on-line portal, there is an option for Los Angeles pick-up. Otherwise, please email patricia@ollineditions.com with this request.

Terms & Conditions:

Title or ownership of an Artwork

Ownership or title of an artwork will begin once the artwork is delivered. Ollin Editions retains the right to cancel or refuse a sale up until the point of delivery.

Returns & Damages

We offer 14-days money back or an exchange for any damages during shipping. Print must be returned in original package, otherwise guarantee will be null and void.

Framing

All prints are sold without a frame. Images of the print framed are for display purposes only.

Certificates of Authenticity (COA)

Ollin Editions does not issue COA’s. Instead, each print is signed and numbered by the artist. Other marks of authenticity are our publisher’s blindstamp on verso and inventory number and copyright stamp on recto.